The Pattern In mid-market ERP environments, exception volume grows faster than revenue. Revenue typically increases 10 to 15 percent annually. Exception volume grows 20 to 25 percent. Staff capacity grows slowly, often 0 to 5 percent through productivity gains. This gap creates a predictable constraint. Capacity that feels sufficient today becomes overload within one to two years. The pattern repeats across collections, vendor invoices, back orders, and customer coord