PRIVACY POLICY
Welcome to erpaiagent.com ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website erpaiagent.com (the "Site"). Please read this policy carefully to understand our practices regarding your personal data.
1. Introduction
ERP AI Agent provides AI consulting services, agent development, and professional services to our clients. Whether you are an existing customer, a prospective client, or a job seeker, this Privacy Policy applies to your interactions with our Site.
2. Definitions
"Personal Information" refers to any information that can be used to identify you, such as your name, email address, phone number, and other contact details.
"Cookies" are small data files stored on your device that help us improve your browsing experience.
"You" or "Your" refers to the individual accessing or using the Site.
3. Information We Collect
(a) Personal Information You Provide
We may collect personal information when you contact us through our website, request information about our services, engage in discovery conversations, or enter into service agreements.
Types of Personal Information Collected:
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Contact Information: Name, company name, title, email address, phone number.
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Professional Information: Job title, industry, company size, ERP system used.
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Project Information: Description of business challenges, exception processes, operational requirements.
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Other Information: Any additional information you choose to provide.
(b) Automatically Collected Information
We may use technology to automatically collect certain information about your device and browsing activities, including:
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Device Information: IP address, browser type, operating system, device type.
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Usage Data: Information about how you interact with our website, such as pages visited, time spent, and navigation patterns.
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Cookies and Similar Technologies: Our website may use cookies, web beacons, and other tracking technologies to enhance your experience, analyze site traffic, improve our services, and offer personalized content. You can manage or disable cookies through your browser settings.
(c). Information from Third Parties
We may receive information about you from third-party sources, such as business partners, vendors, and social media platforms.
4. How We Use Your Information
We use the collected information to:
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Provide Services: Evaluate fit and deliver consulting services you have requested.
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Communication: Respond to inquiries and provide relevant information about our services.
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Service Improvement: Analyze usage patterns to improve our Site and service offerings.
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Legal Compliance: Fulfill legal obligations and protect our rights.
5. Sharing and Disclosure of Information
We may share your personal information with:
(a) Service Providers
Trusted third-party vendors who assist us in operating our business, such as payment processors, email service providers, and customer support platforms. These providers are contractually obligated to protect your information and use it solely for the services they provide to us.
(b) Affiliated Service Entities
Services may be delivered by our affiliated professional services entities (such as Tayana Solutions). Your information may be shared with these affiliated entities for the purpose of delivering services to you.
(c) Business Partners
Partners who offer complementary services or products. For example, if you participate in a joint webinar with one of our partners, your contact information may be shared with them.
(d) Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, or safety, and that of our users and others.
(e) Corporate Transactions
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
(f) Aggregated Data
We may share aggregated, non-identifiable information for analytical purposes with third parties.
6. Third-Party AI Platforms
Our services involve configuration and integration of third-party AI platforms (such as OpenAI, Anthropic, Retell AI, n8n, Supabase, etc.). When you engage our services:
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Your data may be processed by these third-party platforms according to their respective privacy policies.
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We do not control these platforms' data handling practices.
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You should review the privacy policies of these platforms.
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We are not responsible for how these platforms collect, use, or store your data.
7. Your Rights and Choices
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Access and Correction: You have the right to access and update your personal information. You can do this by contacting us directly.
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Opt-Out Options: You can request to be removed from any email communications by contacting us directly.
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Data Portability and Deletion: Under certain circumstances, you may request a copy of your personal information or request that we delete your data. Please contact us using the information provided below to make such requests.
8. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
9. Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
10. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and deliver personalized content. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of the Site.
11. Links to Other Websites
Our Site may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. Your Consent
By using our Site, you consent to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
14. Regional Privacy Rights
Additional privacy rights may apply depending on your jurisdiction, including rights under CCPA (California) and similar state privacy laws. Contact us to exercise any applicable rights.
Last Updated: January 2026