Why Collections Appear Under Control   Most companies believe collections are “managed.”    Invoices go out. Calls happen. Payments arrive.    The problem is not visibility.  It is delay.    Manual Follow-Up Creates Idle Time   Delays occur between:  Overdue identification  First contact  Commitment follow-up  Payment confirmation    Each delay compounds across hundreds of invoices.    Working Capital Suffers Quietly   Small delays across many invoices extend DSO materially.