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What If AI Makes a Mistake? Understanding Risk vs. Current Reality
The Mistake Question Controllers worry AI agents will make mistakes damaging customer relationships or creating financial exposure. Understanding how AI makes mistakes, how often, and comparison to current manual handling risk provides realistic risk assessment. AI mistakes differ fundamentally from human mistakes in pattern, frequency, documentation, and fixability. How AI Agents Make Mistakes Mistake Category 1: Misunderstanding Customer Statements What happen
2 days ago5 min read
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